Customer Testimonials

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DealerRater Oct 26, 2021

Pleasent people to deal with. No high pressure, and took time explaining features of the new car.

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Google Oct 26, 2021

Very very positive. I was very impressed

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Google Oct 22, 2021

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Google Oct 22, 2021

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Google Oct 22, 2021

Great service, efficient, and honest.

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DealerRater Oct 22, 2021

Staff is very friendly and fast. Every experience I have had at Gloucester Toyota has been great!

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Google Oct 21, 2021

Always prompt,courteous service. They explain what needs to be done and follow jwith. Explanation of work performed.

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Google Oct 20, 2021

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Google Oct 19, 2021

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DealerRater Oct 17, 2021

Ceicel, Brian and Jeff were professional, friendly,knowledgeable, no pressure sales tactics. Empressed by overall appearance of dealership.

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Google Oct 16, 2021

Very kind staff and for that I'm thankful!

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Google Oct 16, 2021

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Google Oct 15, 2021

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Google Oct 15, 2021

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Google Oct 13, 2021

We always receive excellent service on our RAV4 when we bring it for servicing. Friendly environment.

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Google Oct 12, 2021

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Google Oct 12, 2021

Great service

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Google Oct 12, 2021

Always great and prompt service from Gloucester Toyota. Some of the best communication around from the service team!

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Google Oct 9, 2021

They were nice, help me out with my car, I'll be back

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Google Oct 9, 2021

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DealerRater Oct 9, 2021

In for a recall, quick courteous fast and short wait. Nice service dept. Easy to make and reschedule appt. would recommend this dealership for service needs. Always friendly helpful service department!

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Google Oct 9, 2021

Dave and the entire staff I worked with were terrific. It was a great experience

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Google Oct 9, 2021

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Google Oct 9, 2021

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Google Oct 8, 2021

So happy with my new Toyota Venza and the whole experience at Gloucester Toyota! Salesman Devin was so friendly and able to tell me so much about the vehicle. I was very impressed with his knowledge and definitely his excellent customer service! From start to finish, it was the best car purchase experience I’ve ever had! Also many thanks to Greg for the financing part going so smoothly and for answering all my questions about rates and then finding the best rate for me! I will highly recommend Gloucester Toyota, and especially those two guys, to anyone looking for ...

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Google Oct 8, 2021

Excellent customer service by friendly staff. Always helpful and pleasant.

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Google Oct 8, 2021

Well-run service center

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Google Oct 7, 2021

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Google Oct 6, 2021

Great service

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Google Oct 5, 2021

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DealerRater Oct 5, 2021

Friendly,fast service Always east to make appointments and the updates on what car needed are great. A pleasure to do business with Gloucester Toyota.

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Google Oct 5, 2021

The Service Dept. took very good care of me and my RAV4. They changed my oil and rotated my tires n under 40 minutes! The manager even got my dog a bucket of water to drink. I Love Gloucester Toyota and you should too.

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Google Oct 5, 2021

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Google Oct 5, 2021

I'm always reluctant to use a dealership because I've had bad experiences in the past. But I was happy with my recent service at Gloucester Toyota. My car broke down on a Friday and they told me they would be able to look at it on Monday afternoon. I was scrambling to find a rental car (apparently there's some sort of shortage) and they told me I could rent a vehicle from the dealership while my car was in the shop. On my way to the dealership to request a rental, they called and told me that ...

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Google Oct 5, 2021

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Google Oct 5, 2021

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DealerRater Oct 3, 2021

Steve was awesome!! He was very helpful, I will definitely be recommending him to people.

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Google Oct 1, 2021

I have been dealing with Gloucester Toyota for over 10 years now and I wouldn’t shop anywhere else. I was there yesterday and my issues were resolved in a timely manner with a great service department!!

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Google Oct 1, 2021

Awesome team! I highly recommend bringing your vehicles here for all servicing needs. The entire dealership is friendly, efficient, and they truly care about their customers. Head on down to Gloucester Toyota for all your vehicle needs!

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DealerRater Sep 30, 2021

The Service Department has been really helpful when I brought my 2021 Tacoma Truck in for any any work. All the people in the Service Department has been really friendly and gone out of their way to help me. Thanks Doug and your team. Jim

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Google Sep 29, 2021

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DealerRater Sep 29, 2021

Very professional dealer service. Appointment was right on time. Friendly staff. Easy to make appointments.

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Google Sep 28, 2021

We were very pleased with the service provided during our recent appointment with Gloucester Toyota. GT people are friendly and informative.

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Google Sep 28, 2021

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Google Sep 27, 2021

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Google Sep 26, 2021

Quick and thorough service!

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Google Sep 25, 2021

First rate dealer service department.

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Google Sep 25, 2021

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Google Sep 24, 2021

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Google Sep 24, 2021

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Google Sep 23, 2021

My Rav 4 was serviced promptly and the service was conducted efficiently.

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Google Sep 23, 2021

I cannot imagine a service department being any better than Gloucester Toyota. They are friendly, kind and knowledgeable. I trust them and that is an important statement to make about any automotive dealership. Justin and Holly are a super team !!

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Google Sep 22, 2021

I highly recommend Gloucester Toyota. Staff reached out to me in reference to a service bulletin for my Tacoma. The repair was done swiftly and they were willing to answer all questions related. The repair was done before the service bulletin mail outs even arrived to my address! Couldn’t ask for a better local service provider.

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Google Sep 21, 2021

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Google Sep 19, 2021

This is my second visit this year and it was nothing short of amazing! Folks at Gloucester Toyota truly and I mean TRULY go above and beyond to make sure they do everything they can to get you the vehicle you want! Once you’re in, you’re basically family and that’s exactly how I felt there. Other dealerships DO NOT COMPARE to the hospitality you get at Gloucester. Other dealerships DO NOT jump through hoops to make sure they’ve done everything they possibly can to make things work in your favor. Did I mention they were dog ...

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Google Sep 18, 2021

Best car dealership I’ve ever been to! Everyone was extremely helpful, welcoming, communicative and friendly. They ALWAYS have your best interest in mind and will do whatever possible to get you exactly what you want to make sure you’re nothing less than satisfied. Loved every second of the intimidating process of purchasing my new car. There was no pressure or force on their end. The staff made the situation less stressful and a lot more smooth and enjoyable. Everything felt like I had complete control. They pull a lot of weight off of your shoulders. Lots of laughs, ...

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Google Sep 17, 2021

Honest as the day is long. Buy and service from here and you’ll have found your dealer and shop you’ll stick with!

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Google Sep 16, 2021

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DealerRater Sep 15, 2021

We were welcomed online by Anne who told us we what they had in stock we discussed our interest and organized our visit the next day. We were welcomed before we got through the door by Tyler who proceeded to take us for out to drive the vehicle. They then organized our trade in and financing and sent paperwork to dmv for us quickly and we felt safely considering our COVID world right now. Couldn’t say enough good things about the experience. We ordered a second vehicle while we were there because they had been so wonderful. Met the ...

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Google Sep 15, 2021

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Google Sep 14, 2021

Great customer service!

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Google Sep 14, 2021

I recently purchased a vehicle from Gloucester Toyota, Hats off to my salesman Tyler he was awesome very kind and friendly person and so was the finance team, This is my 3rd purchase from i will be going back,Thanks for all your help

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Google Sep 14, 2021

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Google Sep 13, 2021

Always great service-flexible appts-thorough-timely

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Google Sep 11, 2021

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Google Sep 11, 2021

They are awesome very professional helpful and very nice

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Google Sep 11, 2021

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Google Sep 11, 2021

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Google Sep 10, 2021

I had a great experience at Gloucester Toyota. They are fantastic and make the process really smooth. I worked with Tommy and he went above and beyond to make sure I got everything I wanted and made the entire process very easy and stress free.

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Google Sep 10, 2021

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Google Sep 9, 2021

Best dealership I’ve ever been to. I won’t even bother going to other toyota dealerships anymore even though I have to go out of my way to get here. The service department is honest with you. What else needs to be said? I can’t recommend enough.

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DealerRater Sep 9, 2021

I had a great time buying my car at Gloucester Toyota. Staff was friendly and fun. I felt like they treated me fairly and walked away feeling like I got a good deal. Thanks to Tyler, Brian, Jeff and the gang for everything!

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DealerRater Sep 9, 2021

Fast, courteous, professional and helpful. Tyler went the extra mile for us, made sure the car was full of gas and ready to go for us. Best service I've had at a dealership.

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Google Sep 9, 2021

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Google Sep 8, 2021

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Google Sep 5, 2021

Gloucester toyota does me right...they are professional and knowledgeable. Great service!

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Google Sep 4, 2021

Gloucester Toyota has given us such great service! So kind and attentive. We leave always feeling they have our vehicles best interest in mind!

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Google Sep 4, 2021

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Google Sep 2, 2021

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Google Aug 31, 2021

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Google Aug 31, 2021

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Google Aug 30, 2021

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DealerRater Aug 28, 2021

This dealer services all 3 of my Toyota’s and always does an excellent job

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Google Aug 28, 2021

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Google Aug 28, 2021

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Google Aug 28, 2021

First time getting my oil changed here. The cashier Mrs. Charlotte gave me clear and precise directions on where to go. I was 10 minutes early, and so Mrs. Charlotte told me I could drive my car right up to the garage so they could get started on it right away, which I appreciated because that saved time. In addition to my oil change, they notified me that my vehicle was due for a hybrid update and they said it was free of charge. Overall, they provided quick yet friendly service--something that is hard to execute with customer service.

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DealerRater Aug 27, 2021

Good experience everything was smooth and easy. From sales to Management to finance everyone was a real pleasure to work with and I would recommend!

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Google Aug 27, 2021

I have been going to Gloucester Toyota for about six years and bought a new car in April. Everyone is super friendly and efficient. I highly recommend Gloucester Toyota for service and sales!

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Google Aug 27, 2021

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Google Aug 25, 2021

Alway great service!

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DealerRater Aug 25, 2021

Fast , trustworthy and friendly. I have been coming here for years and will continue to do so. Thanks guys for all you do, truly needed.

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Google Aug 25, 2021

The Gloucester Toyota team was very helpful and friendly. They were informative and got me in in a timely manner. The repair for my recall also took less time than anticipated. I did have to call them in order to book my appointment because they did not give me a call back. Other than that I was very satisfied.

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Google Aug 25, 2021

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DealerRater Aug 24, 2021

Very quick and efficient regarding my last service. People there are very friendly and helpful

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Google Aug 24, 2021

Great service in a timely manner!

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Google Aug 23, 2021

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Google Aug 22, 2021

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DealerRater Aug 21, 2021

Great service, friendly and fast, details of services needed before starting work, car left clean as received! Highly recommended! Team members work together as one team!

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Google Aug 21, 2021

Devin provided an exceptional car purchasing experience. Told him I didn’t have much time and he was hustling through the whole process. Very knowledgeable and informative without being pushy. They offered me more for my trade in than 3 other dealerships. I will definitely go to Gloucester Toyota first next time.

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DealerRater Aug 21, 2021

I have had very good experience with this dealership. They have always provided excellent service.

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