Customer Testimonials
Keith Parker was our salesman over at Gloucester Toyota. He was honest and sincere, asked us what we were looking for, and guided us in the right direction. We took some time making the decision and Keith came in on his days off, helped us with our doubts, and made sure we were absolutely sure we got exactly what we wanted. He didn't hide any cost it breeze over anything. We knew exactly how much we we're going to pay the whole time. The financial folks at Gloucester Toyota also helped us get the best APR possible, and gave us great deals on our vehicles. They didn't need to discount the price of the cars the way they did, but even after we had settled on a price, they decided they could go lower, and did. Overall, we had nothing less than a pleasant experience in what could otherwise have been a very stressful situation.
JJ made my first experience buying a car a pleasant one. He never tried to pressure into something out of my budget or rush me in any way. He helped me work through all the options I had and had a great attitude through the whole process. If you want an easy-going, respectful salesman, he's your man.
Within seconds of arriving at the dealership to look at cars, Keith approached us. He was courteous and helpful, and despite the fact that we were there primarily for my husband he made sure to introduce himself to me and address me as completely as he did my husband. We went looking for a truck for my husband and Keith listened to our desires and found exactly what he was looking for. Brian helped get us a great rate on the truck, and while he and my husband were working on paperwork Keith and I discussed the fact that purchasing a truck meant I might want to look at trading in my SUV for a commuter car. He worked with me for the next 3 days until we found the car I wanted in the color I wanted! Furthermore, Brian, Keith, and Jeff reworked the deal on my husbands truck to lower our APR rate, and get us overall just a much better/ amazing deal. We ended up paying about a hundred less a month for my husbands truck and got a great deal on a brand new Prius C for me. They also worked it out so we got extended warranty coverage for both vehicles. I honestly cannot recommend this dealership or Keith enough. My husband and I are both extremely happy with our purchases, and ended up with our dream cars. It was a warm and wonderful experience, especially considering how stressful car purchases can be. If you are looking for a new or used car, go to Gloucester Toyota!
I had a great experience with my salesman JJ. He was honest , friendly and professional. This was my 2nd used Camry that I bought from this dealership. And both times I never felt pressured or stressed into getting a vehicle I didn't want. I'm very happy with my 2015 Toyota Camry purchase.
I have been dealing with Gloucester Toyota for years and never a problem. Every detail has been perfect. I live in Hampton and even though it's a 30 mile drive and it has been a pleasure.Heading back this coming July and looking forward to it.. We always call before we come up to find out who to do business with.We work out the price beforehand on a new car. Last one was a white Camry LE 4 cyl. with rubber mats. Not hard to price out. Then we arrange a scheduled meeting with the Business manager and discuss details on the phone before arriving with Toyota Financing, In other words they run the credit check, Insurance and everything is done before we get there.. We also make sure the car is ready on time for a quick delivery. Works well with us. It's like SIGN and FLY!! Last purchase they pulled out rubber mats from another Camry! I DO recommend Gloucester Toyota to everyone! Do your homework first and pick out the car you want first! John in Hampton
Friendly and fast and fair service. Love dealing with all the people there.
I just want to throw a shout-out to my girl Kiana!!!! Although she told me she was new, she was excellent. If she didn't have the answer to a question, she found out for me and didn't try to give a "sales-y" runaround answer. To me that showed not only her personal maturity but that I wasn't dealing with someone who tried to take my money and run! I must say I felt like a customer who was in control of her own purchase and wasn't sucked into nonsense. Buying a car is intimidating enough, but Kiana let me make my own decision, told me what I needed to know, and didn't "fluff" things up to more than they were. I was treated kindly and was welcomed and thanked for my business. Cameron was also very nice and tried to help with my screen in the car (a corner doesn't work and I must admit I'm not too thrilled about that), but he was as helpful as he could be and was a pleasure to work with. I definitely recommend this team of people, especially Kiana, if you are looking to purchase a Toyota! Seriously...go see Kiana.
Buying a car is one of my least favorite things to do. I don’t like wasting time going back and forth. I want someone to just tell me how it is and if what I’m looking for is something they can do or not. Hahaha We went to multiple dealerships in our search for our new car. I was ready to give up...until we went to Gloucester Toyota! They treated us like family instead of giving us the run around. I drove off the lot in a 2018 Camry...my DREAM car!!! I could not be happier with our experience at Gloucester Toyota!
If your looking for a vehicle you may want to start here the employees are courteous and wonderfulI brought my Kia Optima at this location and what a wonderful group of peopleGood pricing and very personable wing to work with you regardless of your credit ratingsMUCH THANKS and I LOVE my NEW CAR
Everyone was so helpful and nice. Our salesman, JJ, was top of the line wonderful and sincerely interested in ur needs in purchasing a reliable used vehicle.
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