Customer Testimonials
Super excited about my car, Steve was super helpful, he kept in communication with me during the entire process everyone else there was helpful and I would recommend this dealership to others.
Good work with a good team all around. I know when they deliver good quality work
Great customer service and knowledgeable
Friendly and fast service. These guys have my support, and I recommend you give them a try.
Super service, smart, friendly. Very helpful. A+ rating for these people!
In a crazy car buying market, we had a great experience at Gloucester Toyota.
Excellent, knowledgeable sales people.No pressure sales which was a relief. Have already purchased two cars from this dealership and recently purchased two more. Will recommend to friends!
Scheduled repair went as planned, was on my way in no time. Great customer service.
They put four new Firestone tires on my Tacoma for a better price than I was quoted from 3 different tire dealers .
My experience with the scheduled service at Gloucester Toyota was excellent, from scheduling the appointment, to checking in on arrival, to the completion of the service. All were very efficient.
Was able to get an appointment the next day for oil change, inspection and tune up. Justin kept me updated via txt . Picked up car, with no issues. Very satisfied with the service me and my car received.
Fantastic place. Friendly people from the start. They took my car right away for it’s scheduled maintenance and had it back within an hour. The bill was actually less then I thought it would be which was a nice surprise. Definitely recommend and I’ll be back!
They did a great job. Nice people working there. I'm very pleased of the job they did on my 4runner.
The service staff were pleasant and friendly and took care of what my car needed. Thanks to the staff at Gloucester Toyota.
The entire experience with Gloucester Toyota was an absolute pleasure to work with, and we give them the highest recommendation. When I first reached out, the sales rep was very informative and quickly earned our trust. My wife and I bought a car within the first week of interacting with them, and everyone we met was extremely nice, polite, and helpful.
I set up an appointment, but marked down the wrong time in my calendar. They were kind enough to work me in to their schedule a couple hours later that same day.
Very nice people, timely service, and helpful !
Professional, knowledgeable. I had a great experience with Tyler. He showed me cars that would fit my lifestyle and explained financing options for my situation. I haven't purchased yet, but I know where I'll be going!
Our salesman Taylor was wonderful. Very personable and had our best interest at heart. A no pressure salesperson. The financing part of it got a little weird with the offer coming back at a much higher rate than we were willing to pay. After we brought to their attention the rates being offered by Toyota, we got a much better deal. Not sure what was going on there. Overall, it was a good experience but glad we did our homework before we went.
Amazing service and communication.
Both myself and wife bought our vehicles from Gloucester Toyota and as far as maintenence we won't go anywhere else. Fast friendly service. Even our sons vehicle that isn't even a toyota will NOT get serviced or state inspections done anywhere else. 5 stars.
Thanks, y'all make the process easy and pleasant. Professional, friendly, efficient, trustworthy, honest. Elaine
No matter what it's Always a friendly welcoming vibe from the whole crew. Thanks.
At Gloucester Toyota I always get prompt, friendly service that is Exemplary. I recommend it to all of my friends.
Professional service department, expedient service and overall great experience.
I am new to the area as I have left Charles Town, WV and its hospitality, but Gloucester Toyota has replaced her with a new sense of hospitality and great service experience.
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When I moved to the NNK, I researched Toyota dealerships so that I could establish a long-term, trusted relationship for service for my new vehicle. A 45 minute drive, but Gloucester Toyota has not disappointed me in any way! Very professionally managed service department, with excellent communication before, during & after my appointments. Nice waiting area & they are on time for the work quoted. Highly recommend this facility to Toyota owners!
Quick and responsive service on my Tacoma.
I drive 2 hours to have my vehicle serviced there. Since moving from that r, I have not found a client dealership that is even close to the quality of service that I receive there.
Service center was extremely efficient. Respected my vehicle. Not that long of a wait. Everyone was friendly. When you have a service appt, just pull up to the service garage door and it'll automatically open. Pull in, check in, then go to the waiting area.
Awesome team! Very courteous and attentive! Definitely recommend!
Gloucester Toyota has taken care of my 2013 Highlander since I purchased it and their service is always impeccable!
Courteous, friendly, helpful, pro-active.
The Gloucester Toyota team members are always helpful and polite. They are very easy to work with.
Devin Rogers and Matt Johns are excellent! Jeff in finance is thorough and efficient! Thanks for making car buying so fun and easy!!! We will be back!
Friendly, fast, and reasonably priced. Best Toyota dealership for service in the area for sure.
Nice efficient service the service managers kept me informed of the services performed as well as recommendations.
As always staff was courteous, service done quickly. I bought my car from Gloucester Toyota and have used the sevice department since 1998..
Devin was wonderful!
Outstanding staff from my sales guy Taylor to the office staff Everything handled very professionally and in a timely fashion . Stayed after closing to make the deal happen .Old school sales and service.
Service or sales, the best in the business for all things cars. I plan to be a loyal customer.
Randy was my service technician, and communicated thoroughly, rapidly and fixed everything that needed to be done. I appreciated the service. Great service for a Saturday. Will be back!
Thx. You were great!
Always awesome service! I was able to get a tire alignment at short notice before going on vacation!
Quick, efficient, good work.
Customer service is great. No surprises when it comes to repairing thus far.
Treat me fine when I’m there and service is good. In and out in short amount of time.
Service and Maintenance Department. I had my tundra in for a routine LOF service. From arrival to check out customer service was very good. Proficient and friendly. Multi point inspection perform and recommendations made for maintenance and scheduled services. Was not pressured at any point for services or maintenance not scheduled for this visit. I will strongly consider using Gloucester Toyota for future services and maintenance.
Excellent service. My sales rep Tyler was so helpful and knew everything I wanted to know about the vehicle I was interested in. I highly recommend to anyone looking to purchase a vehicle.
I'm from Leavenworth KS, moved out here in 2020, I'll give them a 5 star, they are always nice and know me because im deaf and do good service on my vehicle but the waiting room area needs some updating, it's seriously dated, to small, furniture needs replacing, maybe have some chips, water and coffee.
10/10 using Gloucester Toyota again for vehicle buying. You aren’t there for 8 hours and they are very detailed. Shout out to Steve and Matt and the rest of the gang! Thank you again!
Totally professional, knowledgeable, helpful, and courteous. I have been working with Justine, my service representative, and Doug, the Service Manager, for many years and they go the extra mile to be helpful and take care of all our car service, warranty, and maintenance requirements. Great people to work with and trust.
Fast and efficient. Cashier was very pleasant as was everyone I encountered. You make service of car a good experience.
Great customer service as always!! Holly and Justin are definitely an asset to your company!!
They're always courteous, fast, and friendly. I love the service my car gets!!
Awesome and friendly service from Holly and the other staff at Gloucester Toyota. They made my first visit easy and stress-free. Everyone is helpful and professional with a smile. I will definitely be back for future services.
First time customer but will not be the last! Look no further….hands down the best car buying experience you’ll ever have! The entire staff we delt with was curtious, respectful, and extremely helpful. The process was easy & smooth with no haggling or gimmicks. Special shout-outs to Bev Teichs, Devin Rogers, Brian Tate & Jeff Flynn, they are an outstanding team. Thank you! Joe & Kathy
First time customer but will not be the last! Look no further….hands down the best car buying experience you’ll ever have! The entire staff we delt with was curtious, respectful, and extremely helpful. The process was easy & smooth with no haggling or gimmicks. Special shout-outs to Bev Teichs, Devin Rogers, Brian Tate & Jeff Flynn, they are an outstanding team. Thank you! Joe & Kathy
Called they got us in right away and service was great. Very polite and customer friendly. 👌
I had a rule to never go to dealerships for service and repairs but after needing an emergency fix Gloucester Toyota won me over . I will never go anywhere else . Thanks Justin and everyone else working there, what a great experience each and every time !
Get your in and out as fast as possible
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