Customer Testimonials
I have bought 2 cars from this location, with Devin as our salesman. Staff is incredibly nice and the prices are very good compared to other places in the area. I will continue to purchase my vehicles from here.
Taylor Powell was great during the buying process of my new car. He was patient, honest, and knowledgeable! Highly recommend buying from him, and Gloucester Toyota!
Great communication from the team. Thank you for taking care of my car.
They were polite. They gave me money saving options. They accurately estimated the time it would take.
They make the customer feel important and do their best to help financially when they can.
good place good people been going here for years. we bought 2 cars here and tried to get our third but the didn’t get the one we wonted
Best Customer Service Ever. The Team at Gloucester Toyota truly takes care of you and you vehicle.
This was my first time using a dealership to buy a car. I had looked at another dealership and felt like they were too pushy trying to sell me vehicles I didn’t want or were out of my budget. Here at the Gloucester Toyota, they weren’t pushy at all. They let me test drive, think it over, and didn’t try to sell me vehicles that were out of my budget, only the ones I asked to see. I ended up buying a RAV4 from them and it was a great experience. They answered all of my questions ...
Gloucester Toyota is my family’s go to dealer for all our vehicle service. Friendly people and excellent service from all departments. I will always drive a Toyota and buy them from Gloucester Toyota.
I am so thankful for the wonderful people at Gloucester Toyota. They always provide outstanding service and have always proven themselves to be trustworthy and honest. I am blessed to have a place to take my vehicles for service that I can truly trust. They go out of their way to provide the very best for all of their customers. This is only place we take our vehicles for everything we need.
Gloucester Toyota Service Department never disappoints. I have purchase 5 cars from this dealership over the years, and the service has always been fast , efficient and done right the first time.
Very professional and easy to work with. Been to a lot of dealer and this is one of the best by far.
Thank You Gloucester Toyota! It was a great experience. Staff was quite attentive and gracious.
Staff always courteous and professional. Listen and explain service well. Been a client since 2005 or 6.
Refreshingly honest with fair business practices. Thank you for being a quality dealership offering everything needed for future care of my new automobile.
The counter employees are always friendly and welcoming. When going over the work order they are clear in explaining everything and make sure to have the right number to call if anything else is found.
The dealership was friendly and very helpful. The sales staff made buying a used vehicle a peleasure especially Steve.
Great Customer Service. Friendly Staff. Highly recommend getting a vehicle there.
Excellent service by all departments ... service, accounting, sales,,, everyone is helpful, kind and so very nice
Amazing, friendly and respectful staff. Made me feel welcomed and valued from beginning. Whole experience was great and highly recommended for anyone looking for a vehicle.
This was the easiest and most stress free car buying experience. Gloucester Toyota and especially Tyler will be our dealership and salesperson for every car we buy going forward!
Always great service, fast and at a fair price. I don't take my Tacoma anywhere else
My family's been getting vehicles from here for a while now. Good service
Always get good quick service. This time was just a state inspection but everything got handled fine in the car is good to go.
My car was repaired in a timely manner, the service dept was friendly and helpful, and I was getting ready to leave after the repair a young man can and helped me with my walker as I was getting in car, I am sorry I didn't get his name but I think he is a sales person, his help was greatly appreciated, over all I am very satisfied withe the service I received, thank you
One of the easiest buying processes I’ve ever had to do. Everyone was super nice and helpful as well.
Great place to deal with. Everyone is friendly and professional
Great customer service, very personable and professional. Cecil, Brian and Jeff were fantastic to work with!
The young man that checked me in was polite, friendly and professional. Pleased with everyone that helped me.
During these times of waiting for your car.. the crew at Gloucester Toyota were very helpful and attentive. Thanks again to Devin and Matt.
Very pleased with my service. I got my oil changed and tires rotated and everything went well. It didn’t take very long and very friendly staff. I look forward to doing business with them again.
Excellent service, did not have to wait beyond time quoted when we arrived for appointment.
On time, quick and thorough at the service department
Very friendly staff. Pretty quick for what I had done.
Great experience from the first phone call to finalizing the deal and driving off the lot. Would highly recommend them if you’re looking to buy a new ride!
Great dealer with a nice home town vib. Very nice people especially the sales person Steve N and the new car manager. I would purchase another car from them and I recommend them. Worth the drive.
Greg was great and answered any questions I had. If he was unsure he was quick with an answer. Great service from everyone involved.
My sales associate was Tyler, he was easy to work with, not pushy and made everything happen quickly! Thanks!!
Gloucester Toyota is the car dealership to shop at for all of your vehicle needs. Staff is knowledgeable in all aspects of the vehicle market and will ensure that you receive the right vehicle for you and or your family. Whether you are trading in or purchasing new, you will be in good hands.
The team in service is amazing! Angus, Justin and Holly rock! They listen! The service team is so fast and does a thorough job!
They are very up front and transparent. I've now purchased 2 vehicles from them. Their dealer adjustment is one of the lowest in the state.
These guys bent over backwards to secure the exact vehicle we wanted to buy. They were easy to work with and the delivery process was smooth. Taylor gave us a very thorough demonstration of all the advanced features on the car. Thank you!
Staff is always friendly and helpful!
I couldn’t have been happier with the prompt and thorough service.
Walked in to book appointment on the same day by Holly who was super nice/helpful and Doug was able to help me out with minor detailing on top of oil change/tire rotation for a fair price. Great service and overall good experience.
The team at Gloucester Toyota were very helpful and got me into my new vehicle quickly. They explained all they were doing, worked with my financing institution, and even call my auto insurer to make sure I had coverage for the drive home. Taylor was awesome!!! The team really. Thoroughly liked everything about the process.
Awesome car buying experience. The staff were excellent they got me in the car i was looking for and was out the dealership in a timely fashion.i would definitely recommend them to others and if I was looking to purchase again I would go back.
The service department here is far superior to any service I have had elsewhere. They are friendly and knowledgeable. They are efficient and get the work done quickly. I always feel comfortable with the quality of the work that the do and the way they treat me here. This is a great place to get your car serviced!
I take My car here for my regular oil changes and regular checks. They are always friendly and quick.
Fast, thorough and courteous service by Angus and the others in the Service Dept.
Excellent customer service. I was very pleased.
The entire staff was wonderful. Tyler was very straightforward in answering my questions and did everything in his power to meet my needs. It was truly a good experience.
Justin and his crew did an awesome job servicing my Prius. They always go the extra mile. We drive 40 minutes to bring our cars to this dealership for service. Keep up the good work.
Excellent Sales Team . Fuel effecient vehicles are in demand . They had some so we worked a deal . All around good experience this far.
Steve and staff were so helpful and made my first experience of getting a car go smoothly. I appreciate them for all of their help !!
Service staff was quick and pleasant to work with. Thank you for your time
They are very nice and pleasant. I bought my car from them and take it back for servicing. They are all awesome!
Always speedy and friendly. Worth the drive from Poquoson.
The nicest group of people to do business with I am always excited being there
Awesome customer service and speedy work!
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