Carter's a great guy and I appreciate everything he did. Very helpful and and respectful. Did well handling my grandfather. Give that man a raise.
Had an appt for a state inspection and in 1/2 hour my car was done. I love their service!
Great Service! Cecil is an excellent sales representative that fulfilled my needs for a car, very satisfied with outcome! Jeff and Anna had excellent service too!
I waited 16 years to buy a new car because my last experience with a dealership was beyond horrible. Every contact I had ay Gloucester Toyota was not only excellent it was enjoyable. From my online contact with Bev, to my most wonderful salesman Carter Hartley and then working the financing with Jeff Flynn was the very best experience I have ever had. Then to top it off Brian took his time to deliver my car to my home in Newport News. This is the best dealership and people I have ever dealt with. They exceeded my expectations in every way ...
Purchase of my new 4 Runner was a breeze. Tommy was extremely helpful and very knowledgeable. Excellent salesman, helping to figure out what vehicle we wanted. Great dealership to work with. The service department provides wonderful care for vehicles after purchase. This will make the third vehicle we have bought there, and the fifth Toyota we have taken there for service.
Steve goes above and beyond! Always very personable and thorough. Excellence in customer service. We are very happy with the cars that we have, very thankful.
Very pleased with my purchase. Gloucester Toyota offers great service and made the whole process easy. Special shout out to Steve Norwood guiding us through a smooth transaction. Love my new car!
My experience was amazing! Carter Hartley was by far one of the best salesmen I have had work with me with my car purchases. He was very polite and made our visit comfortable and we felt like part of the Toyota family while we were there. He is very knowledgeable with how to do his job. Which make the entire process the smoothest and quickest purchases I’ve had. He even took time to show me all the gadgets of my car and how to customize it to me after I bought it. I highly recommend anyone visiting Gloucester Toyota ...
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