Keith was extremely knowledgeable and pleasant. He worked very hard at getting the exact car we were looking for! He excels at customer service! We highly recommend him and the dealership!

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My dealings with Gloucester Toyota was great, and Kiana Tyler was a pleasure to work with. As a matter of fact all the personal I dealt with there were nice and very helpful. My 89 year old Mother remarked how nice all of the staff were. Keep up the good work

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Let me start with the positive: I got a great deal, and I do love my new to me car. Now for the negative: I knew more about the car than the sales-person did, even though we showed up with an appointment to see this particular vehicle. They lied and ripped me off on my trade-in! Told me my car was in rough shape, and under valued it by several thousand dollars. Had to argue with them for several hours to get a fair price for it. That vehicle that was in such rough shape, and would need " a significant amount of reconditioning" was listed on their lot the following week with out so much a a decent washing.... for $4000 more than, which is at the high end for that vehicle in good condition. Furthermore, they were rude once they realized that we were not going to take the low-ball offer they first threw at us. Pulled out of the dealership, and realized the gas-tank was on empty. After they told my husband they were taking it to prep it and fill it up. I've never left a dealership with a car with the gas light on before. Car was Dirty There was dirt under the back hatch and went to wash it and found that there wasn't a cent of wax on the car. I spent a significant amount of time doing the cleaning and waxing of a car, that really should have been done by the dealership Even with the good deal I got, I would advise steering clear of this place, it has just left me with a bad impression.

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