Overall the staff is very friendly. However there is one member of staff in back off that needs some training on how to deal with customers and internal staff. She was rude to me and the cashier.

When I moved to the NNK, I researched Toyota dealerships so that I could establish a long-term, trusted relationship for service for my new vehicle. A 45 minute drive, but Gloucester Toyota has not disappointed me in any way! Very professionally managed service department, with excellent communication before, during & after my appointments. Nice waiting area & they are on time for the work quoted. Highly recommend this facility to Toyota owners!

Quick and responsive service on my Tacoma.

I drive 2 hours to have my vehicle serviced there. Since moving from that r, I have not found a client dealership that is even close to the quality of service that I receive there.

Service center was extremely efficient. Respected my vehicle. Not that long of a wait. Everyone was friendly. When you have a service appt, just pull up to the service garage door and it'll automatically open. Pull in, check in, then go to the waiting area.