I have had several visits to this dealership for service on my Toyota. They are very helpful and go out of their way to accommodate my schedule for routine service. The waiting room is small but comfortable and the staff in the office who take your payment are also very helpful and friendly. I have been used several other dealerships throughout the years and Gloucester Toyota might not be the biggest, but it is my favorite!
The buying process was made very easy!! Very pleasant experience and we enjoyed the staff. Would come here again if we are in need of another vehicle. Very organized
Very helpful and friendly can keep a conversation while waiting for paper work to be complete over all great experience and made it as fast as possible for me! This is the second car I bought from here and it is so convenient!
I bought my Camry from Gloucester Toyota in 2002 and have taken it there for all its maintenance, repairs and inspections. The work has been completed timely and well and the cost has been reasonable. As a woman who doesn't know much about cars, it's important to have a place you can trust. And long-time employee, Holly, is the face of Gloucester Toyota to me. She is upbeat, knowledgeable, and a pleasure to work with. I actually enjoy calling to make appointments.
Service was great and the staff has always been great. Well worth my drive from Mechanicsville.
I brought my 2014 Camry in with foreboding. The transmission seemed to be going bad. I was informed that the warranty was extended because of a factory problem with the torque converter and the problem would be fixed under warranty. Very good news. They also told me my car would be ready to pick up on Thursday and it was ready Wednesday at noon. Everyone was kind and friendly and attentive. I couldn't ask for a more positive experience.
I have been corresponding with the sales manager at Gloucester Toyota in the search for a reliable used vehicle¿ and they have been very accommodating in providing any information that I have requested thus far. The prices and inventory are very fair, the vehicles are very clean, and have been looked over thoroughly to ensure that there are no mechanical issues. This is a very professional dealership to work with, and I would highly recommend them to anyone that is in the market for a new or used vehicle.
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